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The rapid pace of technology has transformed the way that organisations operate.  Advances in technology are enabling organisations to innovate and take advantage of opportunities which were previously not possible. At the same the same time, these advances have changed the risks that organisations face on a day to day basis.

Whether our clients use technologies to gain a competitive advantage, to conduct their operations more efficiently, or to engage with their customers or other stakeholders more effectively, our combination of specialist advice and legal excellence delivers value to clients by helping navigate the legal issues and risks to achieve their desired commercial outcomes.

HWL Ebsworth’s technology team advise on legal issues associated with a variety of technology and telecommunications projects.

Our team is highly experienced and has an intimate knowledge of the Australian technology and telecommunications environment.

We provide a range of services including advising on:

  • The acquisition of technology businesses;
  • Technology joint ventures;
  • Procurement of technology infrastructure and services;
  • Outsourcing;
  • Telecommunications services and infrastructure rollouts;
  • Software and cloud arrangements;
  • Online commerce, including web development and hosting agreements;
  • Online contracting;
  • “B2B” purchasing consortia;
  • Encryption and digital certificates;
  • Service and systems integration contracts;
  • CRM solutions and call centre agreements;
  • Electronic banking and new payment technologies;
  • Application development;
  • Mobility solutions;
  • Commercialisation of technology; and
  • Regulatory matters

We also act for clients in technology disputes and associated litigation.

Our national team represent a broad spectrum of Australian and international clients including many State and Federal Government agencies, public and private companies and small businesses.  We have experience across a range of industry sectors including financial services, education, infrastructure, real estate, transport, retail, industrial, manufacturing, energy and construction.


  • Global e-commerce companies: Advising the world’s three largest e-commerce companies on Australian payment systems regulation and product matters;
  • Major Australian Bank: Advising and representing the first and only Australian Bank to adopt Apple Pay and several other Australian banks in their adoption of Android Pay;
  • Federal and State Government: Acting for numerous agencies in relation to complex IT and telecommunications projects including:
    • establishing whole-of-Government panel arrangements with vendors including Microsoft, Telstra and Optus;
    • procurement of case management solutions; data centres and hosting services; hardware and infrastructure and preparation of systems integration contracts;
    • outsourcing of contact centre services and various functions that have been critical for agencies to discharge their particular mandates;
    • transitioning to cloud services including regulatory compliance and privacy; and
    • projects relating to wireless telecommunications networks including emergency services networks and rail communication systems.
  • Blue chip Australian company: Advising on the implementation of multi-jurisdictional arrangements for the development of IT systems and other consulting services to facilitate the divestment of a subsidiary company;
  • Leading global organisations: Advising on global outsourcing arrangements spanning multiple jurisdictions (particularly South East Asia) and designing, negotiating and implementing strategic supply agreements for IT and telecommunications procurement projects; and
  • Various educational institutions and private companies: Advising on the commercialisation of technology.

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