Jenne is a Partner in HWLE’s Sydney Insurance Group with over 30 years of experience advising insurers, self-insureds, government agencies, and scheme agents on all aspects of industrial accident compensation. Jenne is widely recognised for her expertise in psychological injury claims, risk and injury management, and return-to-work strategies. She regularly acts in high-profile and sensitive matters, including fatalities and complex liability disputes under the NSW statutory framework.
Jenne’s approach is grounded in early intervention and strategic planning, ensuring clients are positioned to manage risk and achieve commercially sound outcomes. She has led award-winning initiatives such as the Psychological Claims Management Pathway and is known for delivering tailored, practical advice that aligns with evolving legislative requirements. She is consistently recognised in Doyle’s Guide as a leading practitioner in her field.
Expertise
Experience
- Precedent Setting Successfully defending psychological injury claims, including in the Court of Appeal in Northern NSW Local Health Network v Heggie [2013] NSWCA 255. This seminal decision reformulated principles for assessing psychological injuries across the jurisdiction.
- Client Outcomes Successfully acting in the Court of Appeal in Tudor Capital Australia Pty Ltd v Christensen [2017] NSWCA 260, which clarified employer liability where injury nature and causation were medically uncertain.
- Strategic Thinking Introducing an Early Stakeholder Intervention (ESI) Program and developing a claims management pathway to improve claims outcomes through coordinated early intervention.
- Awards Co-developed Psychological Claims Management Pathway with a large NSW Government employer, winning the Safe and Healthy Workplace Award for innovation in injury management.
