Sylvia Quang

Sylvia has a broad range of experience in insurance and property related fields, having previously worked in a strata and property specialist firm for six years.

Sylvia has acted for major insurers in claims investigation, fraud and assessing disputes, coverage and indemnity issues, non-disclosure disputes, motor vehicle accidents, home claim recoveries and settlement and product liability matters. Sylvia currently specialises in life insurance claims, acting in both litigated and non-litigated disputes. Her practice also includes public liability, personal injury, professional indemnity, property damage and general insurance matters.

Sylvia is currently the President of the NSW Young Insurance Professionals Australasia and New Zealand (YIPs). She is passionate about showcasing the insurance industry as a career of choice of students and graduates, and providing opportunities and education for young professionals in insurance.

Experience

Sylvia’s experience includes advising:

  • Life insurers on conducting disputes and litigation arising from claims for Total and Permanent Disablement benefits and Income Protection/Salary Continuance cover;
  • Travel insurer on the effect of Section 54 of the Insurance Contracts Act 1984 and determining that the proposed denial of an insurance claim was not correct where the insurer would not be able to prove a prejudice;
  • Expatriate insurer by providing urgent advice on a dispute with an insured in relation to coverage under a corporate expatriate policy for transportation costs and medical expenses to seek a specialist medical opinion in USA from a cardiothoracic surgeon;
  • Life insurer in a claims investigation of an income protection claim where alleged circumstances of injury were suspicious and the insured was un-cooperative; and
  • Property Insurer in a dispute where the insured failed to disclose an ongoing dispute with the builder over defects in the insured property and sought to lodge a claim for resultant damage from building defects. The client sought advice on the interpretation of the policy exclusion clause for defective workmanship and the application of Section 46 of the Insurance Contracts Act 1984.

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